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Employee of the Month - November 2011Category: Employee of the Month | Permalink Published: Tuesday, November 01, 2011 Congratulations to Rhodora Gonzalez on being chosen as Hospice of the Valleys Employee of the Month for November 2011! Her kind nature and professionalism are so highly valued and appreciated. She has worked diligently to find ways to streamline processes in the QA department and as a result, has been able to work smarter and more efficiently, exceeding productivity expectations. She has even come to her supervisor on numerous occasions after having completed her work to request even more work! She owns her job by seeing what needs to be done and by doing it, often without being asked. When she notices that a certain area of QA has become a problem, she audits that area to ensure the problem has been resolved and if it hasn't, she brings that information to her supervisor so that it can be addressed proactively - before a bigger problem emerges. Her work is of the highest quality and she shows excellent follow-through with all tasks. She works in a very busy area of the office, yet she stays focused on her work and is always discreet with sensitive information. She is an excellent team player and is highly responsive to staff that come to her with questions. Her customer service skills are exceptional, as she consistently offers to help, even when it isn't in her job description. She has shown great flexibility as she is so willing to shift between her role as QA assistant and LVN, depending on the needs of HOV. This has been invaluable to the company and to her teammates as well. She stays calm, centered and positive, no matter what is happening around her. She shows a great level of competence in all the work she performs and her willingness to take on new challenges is impressive. Rhodora is a great role model for all of us. We could all benefit from adopting more of her focus, kindness and commitment to excellence. We are so blessed by her and her work and are thankful for her significant contributions in helping Hospice of the Valleys to grow and thrive!
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